Solutions

SiteAcuity’s Solution for Online Marketers

Knowledge is Power

These days, Online Marketers face unprecedented, daunting challenges competing for the same customers in a crowded and noisy online world. Justifying significant net marketing budgets, ensuring ROI and generating high quality leads are just a few of the challenges you face. SiteAcuity delivers:

• Visibility & Insight – SiteAcuity’s Site-to-Phone™ analytics tools correlate marketing campaigns, site visitors and contact center activity. Our patent-pending technology even allows you to precisely link inbound callers with their clickstream information and source campaign.
• Optimized campaigns – Site-to-Phone™ arms you with better understanding of what campaigns are working, and which aren’t.
• Lower acquisition costs – Your average cost to acquire leads and sales drops as a result of spending more on campaigns that perform and less on those that don’t.
• Higher quality leads – By focusing your efforts on better performing campaigns, and offering quick, easy access to live reps on your site, you bring more quality traffic to your site, engage them more often, and improve lead qualification.
• Improved ROI – Spending less to acquire high quality leads results directly in improved return on your marketing investment.
• Easier measurement of ROI – Site-to-Phone™ allows you to more precisely link leads and sales back to campaigns, thus connecting your acquisition cost with your revenue and profit.
• Improved customer experiences – People are weary of excessive automation today. Site-to-Phone’s™ multi-channel communication tools give your customers quick, easy access to a live rep.
• Loyal customers – Site-to-Phone™ helps you deliver superior experiences to your customers, improving their satisfaction and loyalty.
• Automated lead routing –Site-to-Phone’s™ flexible, open architecture allows for easy export or direct integration with your CRM. This results directly in quicker follow-up on hot leads and fewer lost opportunities.
• Regular, immediate customer feedback – With built-in, automated surveys and forms you get more actionable feedback from customers and input from contact center reps.
• Informed sales & service reps –Site-to-Phone’s™ technology gives contact center reps access to the right information at the right time, creating a better customer experience, and more leads and sales. Reps have immediate access to campaign and clickstream data when connecting with site visitors. It can even be easily integrated with your CRM and Order Entry system.