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Blogs
What people are saying
A selection of useful online marketing, call center, and customer service blogs.
Analytics
Benry Blog – Web analytics, SEO/SEM, e-mail marketing, usability and UX and other ramblings
Immeria – An immersion into Web Analytics (French/English)
Miles Bennet – Web Analytics, Management Information
Web Analytics Demystified
Marketing
MarketingSherpa.com
Online Marketing Blog
Small Business Connection
Call Centers
Call Center CRM News Blog
Customer Service
Church of the Customer Blog
CRMblog.org
Customer Service Experience
Customer World – Face the Customer-controlled Economy
Customers Are Always – Exceptional Customer Service
DMA CRM Council Blog
Good Experience Blog – Customer Experience, User Experience
Inside CRM Blog
Service Untitled – Customer Service Highs and Lows
If there is key information that you’d like to see, please email info@siteacuity.com.
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