Products

SiteAcuity Site-to-Phone™ analytics

Our Marketing Analytics Connect your Online and Offline Worlds

SiteAcuity Site-to-Phone™ Analytics is Web tracking software that extends into the contact center enabling marketing analytics that deliver unprecedented insight into your eBusiness and beyond. Web Analytics alone is now insufficient; you must optimize your online campaigns and websites for business success - both online and off.

Site-to-Phone™ enables powerful new ways to correlate online marketing campaigns and website traffic with contact center activity (i.e. leads, sales, service requests, etc.). SiteAcuity’s patent-pending Visitor Code Technology™ even associates traditional inbound phone calls with visitor clickstream data – without special dial-in numbers.

Site-to-Phone™ Analytics comes with a multitude of built-in dashboards and reports, and allows for construction of custom ones. Our system provides a foundation for more effective online and contact center business through more comprehensive measurement and analysis.

Flexible Data Export:

• Ease of getting data into, and out of, the SiteAcuity system. Most reports can be easily exported to Excel for data manipulation.
  
  

Features

Third-party tool integration:
SiteAcuity can be easily synchronized with your CRM system, Web Analytics tools, etc.

User & Rights Management:
Administrators and managers can easily provision new users and assign permissions/roles.

Online Help & Training:
Users can quickly find answers online, or take self-paced training tutorials.