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Company:
 
SiteAcuity
 
Summit, NJ 07901
 
$85,000 - $105,000
 
Full Time Employee
 
Production System Administrator
 
Bachelor’s Degree in Computer Science, Masters Preferred
 
Location:
 
Compensation:
 
Status:
 
Job Title:
 
Education Level:
 
   
Job Description:
 
SiteAcuity seeks a Production Systems Administrator. The candidate must possess a strong understanding of web server operations in a J2EE environment and MySQL database.
About SiteAcuity:
 
SiteAcuity primarily serves B2B and B2C businesses that leverage the Internet for lead generation and e-commerce, especially those with significant sales and customer service interaction with site visitors.
SiteAcuity is headquartered in Summit, New Jersey and is managed by an experienced team of business and technology professionals, all of whom were early adopters of online sales and marketing, and e-commerce.
SiteAcuity’s powerful marketing analytics, with integrated contact center and Web visitor tracking and communication tools, gives marketers unprecedented visibility and insight into their e-business and beyond. SiteAcuity’s patent-pending Visitor Code Technology™ even associates traditional inbound phone calls with visitor clickstream data – without special dial-in numbers.
SiteAcuity empowers clients to deliver the ideal customer experience right through their websites, and deliver it in a more personalized fashion. Our next-generation live support software gives site visitors immediate access to live help with a real person through their choice of live chat, click-to-call (they get an immediate call from a rep), or enhanced traditional call-in. Our innovative and unique "Contact Portal" can even allow visitors to actually "see" the rep they are communicating with. SiteAcuity gives reps access to vital information for providing superior service, and significantly increasing leads, sales and customer satisfaction.
SiteAcuity is privately owned and funded by Mr. Keith Maddox, CEO & Founder, Ms. Bernardine Wu, Co-founder and Director of Business Development, and Ms. Deborah Jackson, a private investor and co-founder and co-owner of Infinite Conferencing with Mr. Maddox.
     
Responsibilities:    

The successful candidate will provide systems administration support on current Apache and MySQL based systems and projects, which includes working with vendors and internal staff in commissioning, monitoring and troubleshooting of production systems. You will be tasked with providing technical assistance to resolve issues and communicate resolutions.

  • Maintain high level of security, uptime and performance on Linux and Windows Systems
  • ICreate and maintain accurate data models
  • Work with development team to model and implement data entities to support new application requirements and features
  • Support and maintain all databases within the production, testing and development environments
  • Work with hosting facility Network Operations Center for mission critical 24x7 support
  • Administer existing hosted facility and work with client services team to quickly and efficiently solve network and application issues
  • Develop database tuning and maintenance strategies
  • Design and maintain change processes for both database and code
  • Maintain separate Development/Test/Production environments and databases
  • Meet new requirements with in-house, open source technologies while avoiding outsourcing where possible
  • Create, maintain and enforce policies, methodologies, procedures and maintenance plans
  • Assist the development team in creating SQL scripts and queries and generate reports and dashboards for the product
Requirements / Qualifications:
  • BS or Technical Degree
  • MCSE Certification or equivalent work experience
  • Microsoft Certified Database Administrator or equivalent work experience
  • 3+ years working experience involving Systems Engineering and Administration duties
  • 3+ years working experience involving database administration
  • 3+ years working experience supporting Apache based products
  • Must have a firm working knowledge of client-server architecture and database schemas
  • Microsoft Operating Systems, Red Hat Enterprise Linux Operating System, Virtual Servers, MySQL Server, server migrations, server deployment, system backups, performance monitoring and network architecture
  • Excellent organizational and communication skills
  • Technically “hands-on” and ability to handle multiple tasks
What We Offer:
SiteAcuity offers a challenging, creative, team-oriented environment where employees develop innovative solutions, make immediate impact, and receive recognition for accomplishments. The SiteAcuity team is comprised of expertise from a multitude of areas: business development, sales, marketing, application development, technical architecture, customer service, and more. Our company is led by a management team with deep experience in B2B marketing and delivering software services and that is highly customer and market focused. We hire talented and motivated individuals who will push the boundaries while contributing to a rewarding work environment.
To Apply:
Applicants should apply directly to jobs@siteacuity.com. Attach your resume and a cover letter. The cover letter should describe key accomplishments and your motivation to join the team at SiteAcuity.

All applicants must be authorized to work in the United States on a full-time basis for any employer.
 
SiteAcuity | 60 Morris Turnpike | Summit NJ 07901 | 908.376.7780 | www.siteacuity.com